About Us

About Us Overview Photo

Global Managed Services

WWTS is a leading provider of technical support services across the globe.

For more than sixty-five years, WWTS has crafted a custom-built, wholly integrated platform for delivering technical field service expertise around the globe.  Our Worldwide Information Technology System, WWITS, was built exclusively to meet the needs of our clients.  It includes:

  • ​World-class CRM and ERP components.
  • Over 127 countries operating on the same shared platform.
  • Comprehensive supply chain and operations centers.
  • Connections to major third-party CRM systems and EDI/XML/HTML-compliant legacy systems.


  • Dov Horowitz
    President and CEO
  • Donna Martin
    Chief Operating Officer
  • Nancy LaTorre
    Chief Financial Officer
  • Tim Hipskind
    Sr. Vice President
  • Tye Kuhlman
    Sr. Vice President
  • Lloyd Nolan
    Sr. Vice President
  • Andy Wayne
    Sr. Vice President
  • Fred Gillis
    Vice President
  • John Macrae
    Vice President
  • Wes Oldenburg
    Vice President



Worldwide TechServices is a global leader in providing innovative information technology services and solutions, delivering premium on-site services to the world's leading technology providers, outsourcers, businesses and consumers.


Worldwide TechServices' vision is to become recognized as the global leader in IT services, software and solutions delivered by dedicated professionals through scalable processes that lead the industry in business value and customer experience.


Our values are the foundation of our company. They serve as a reminder of what we expect from each other and the RESPECT we extend to those we interact with.

Please read about our Corporate Citizenship Program here.

  • Respect - We treat our clients and each other with the utmost respect...always.
  • Ethical - We value integrity and act in an open and ethical manner.
  • Service - We deliver superior service.
  • Productive - We take pride in being effective, efficient, and expeditious.
  • Execute - We execute on our promises.
  • Consultative - We work with our clients to craft the optimum solution.
  • Trust - We build trust every day.


Worldwide TechServices traces its corporate history back to 1951 and the founding of Wang Laboratories.  From its origins as a service division of Wang, the company has grown by keeping its focus on delivering unmatched technical services, while expanding its people and systems to cover the globe.

1951: Wang Founded
1999: Getronics acquires Wang
2000: QualxServ Spins off from Getronics
2009: QualxServ Acquires BancTec
2010: QualxServ Relaunched as Worldwide TechServices

Contact Us

At WWTS, we pride ourselves on always doing what's right for our customers. We built wwts.com with that goal in mind. Your feedback and suggestions are important to us. Let us know how we're doing.

Corporate Office
Worldwide TechServices
836 North Street
Tewksbury, Massachusetts 01876-1253
Telephone: +1 800-970-5206
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Telephone: +1 978-848-9149
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